If you've whittled down your choice to InMotion vs SiteGround, we know you've very much got the interest of your website at heart. We get it. We've been there. We've seen it all. And we have sites hosted with both these hosts...so this our real, genuine experience of working with these two companies. We have no bias towards any of these companies.
We host this website on InMotion hosting but we also have other sites hosted on SiteGround. So we've just revisited this web hosting review in April 2020 to make sure all new details have been added and the article is kept fully updated.
If you're short on time, you can check our summary below.
Before we start our web hosting comparison, let's start with some essential background information.
Who are these two companies? In the next two sections, we will introduce these two web hosting providers and what are their niches.
InMotion vs SiteGround
SiteGround has slightly cheaper pricing plans initially but InMotion is the best overall hosting company. Both have free backups, great performance, excellent support but with ROOT access on WHM we got better performance from InMotion hosting.
|Price for new clients||$4.79/month (CollectiveRay exclusive 47% OFF)||$3.95/month (70% OFF regular price for new clients)|
|Money-back guarantee||30-days||30-days for shared plans / 15-days for cloud plans|
|Datacenter location||US (East Coast / West Coast)||US, London, Amsterdam, Singapore|
|VPS||WHM including Root Access||Cloud hosting (no ROOT)|
|Customer Support||Great - resolutions on the spot most times||Very Good - Live Chat + Technical support via Tickets|
|Channels||Phone / Email / Live Chat / Knowledgebase||Phone / Email / Live Chat / Knowledgebase|
|HTTPS||Let's Encrypt||Let's Encrypt|
|Backups||Full VM (VPS)||Limited by number of files (inodes)|
|Unique Features||Max Speed Zone||NGINX direct delivery, multiple levels of caching|
|Performance||Winner in our speed tests||Great|
|What we liked||Performance + MaxSpeedZone||Advanced Technical Setup|
|Superior customer support||CDN Built-in|
|VPS ROOT access||Staging setup (GoGeek)|
|What we didn't like||No ROOT access|
|Lots of upselling|
|Support avoids some tough questions|
|Website||Visit InMotion Hosting||Visit SiteGround|
Let's start digging into the details of this comparison between SiteGround and InMotion hosting.
Why is your web hosting provider choice important?
We've been in the online space for more than 18 years now.
Our sites have been attacked ferociously, gone viral, suffered floods of traffic from botnets. We also see steady streams of visitors (more than 60,000 page views each month). In these circumstances, making the right choice is very important.
The choice makes a real difference to the success of your website.
The perception and feeling of having a fast snappy experience is critical to your website.
The 100% reliability and reassurance that your web hosting won't mess up is something that you need to be assured of.
The knowledge that your site won't go down under heavy load is essential.
The full protection offered against prolific hacking attempts is something that cannot be taken for granted.
That's why having narrowed down your choice to the SiteGround vs InMotion hosting is already your best decision so far. By the way, if you're looking for web hosting reviews, you can find our other articles here.
But, who would we fully recommend?
Network, uptime, and reliability
InMotion Hosting, founded in 2001 has been rated as one of the leading web hosting companies for the last 14 years with an A+ rating on BBB.org. They offer fast performance for 300+ pieces of software including WordPress hosting, Joomla, Drupal, Magento, by providing platform optimized stacks and SSD drives.
They are fully US-based including their customer support center. They also include JetPack Personal in their plans, a free domain name and a whole host of other popular software to power your websites.
The company has been around for 18 years, a VERY long time for a web hosting company, where companies bloom and fade away in a matter of months.
Only the greatest web hosting companies stay around for such a long time. Since its inception, this company has always been a leading service provider.
They've got a 3/3 star CNET rating since 2003, and an A+ rating with the Better Business Bureau.
Over the years they’ve made massive strides in their infrastructure, hardware and networking capabilities. They may not be the cheapest hosting plan around, but it's no surprise that they have one of the fastest and most reliable networks in the world.
The difference with their service is this - they do not overwhelm their accounts - that's why they perform so well. With around 300,000 satisfied customers, and a variety of web hosting services it's no wonder that they have carved a niche with regards to performance.
Watch this short video about their office culture:
Their data centers are primarily based in the US, they have two main data centers, one in the West Coast and one on the East Coast.
The West Coast one in Los Angeles is connected through One Wilshire, also known as the "most connected building" in the world according to Wired magazine. This company is also connected to four tier-1 ISP's via BGP and also have a BGP route optimizer to ensure only the fastest routes are used for their connectivity.
The East Coast data center in Virginia includes two tier-1 ISP's via BGP, route optimization, and a carrier-grade network core.
Besides this, their Max Speed Zones on the business hosting plan and VPS, allows you to choose which data center best serves your website. This is because the closer your visitors are to the data center, the faster the loading times of your website.
This is logical - your website's data has to travel less distance between the server and the user.
Besides their multiple data centers, they have agreements with a few of the world's largest ISPs and peering exchanges to create direct data connections. The result is a clearly faster connection.
Hosting review: If you're not looking for a comparison between these two companies, but are looking to see how the service racks up, we've created a full InMotion hosting review here - you might want to have a look at this too. We also have an exclusive offer of 47% OFF for CollectiveRay readers ONLY until the end of April 2020 - just click below.
SiteGround was founded in 2004 by a group of university friends in Bulgaria. They use cutting edge technology and their constant innovation has enabled them to grow steadily over the years to become one of the most established names in the web industry.
SiteGround has expanded significantly and now has data-centers in locations in Chicago and Iowa in the United States, Amsterdam, and London in Europe and Singapore in the APAC region. They also have offices in the US, UK, and Spain. Since the very beginning, they have shown themselves to be a differentiator when it comes to WordPress hosting and other technology platforms.
SiteGround has shown tremendous growth over the last few years, mostly thanks to sponsoring events around WP and Joomla and thanks to their base of more than 2,000,000+ domains. Their satisfied customers are all very keen to praise their services.
This company uses technology to the advantage of their customers. They roll-out many features that few companies roll-out ever. That's why their servers perform so beautifully.
Speaking of technology, check out this 1-minute video is a great way to showcase what the company does to make your site fast:
When it comes to reputation and history comparing SiteGround versus InMotion hosting, they are mostly head-to-head.
SiteGround's data centers are in Chicago (US), London, Amsterdam (Europe) and Singapore (APAC). Both SiteGround and InMotion hosting have a 99.9% uptime guarantee, though SiteGround states they have a 99.99% uptime and quotes a 99.996% to 99.999% uptime.
The choice of where to host your site is up to you such that the servers are as close as possible to your website's visitors.
Unfortunately, not many technical specs are available on their networks, but we're sure that they are fully specced!
In terms of server technology, SiteGround has always prided itself to be at the forefront of technology.
They are the first to implement software that gives any type of advantage to your website. Memcache(d), HTTP/2, PHP7, HHVM, SSD drives, Nginx, free CDNs and their custom SuperCacher technology means they are always pushing the envelope when it comes to website performance.
Always edging out that little bit of extra boost for websites hosted on their accounts.
See the following graphs which show close to 100% uptime for both companies. We believe that when it comes to uptime for SiteGround vs InMotion hosting there is not much to debate. They are both absolutely reliable hosts.
The above shows a site hosted on InMotion hosting, where you can see that the downtime lasted for 3 minutes, giving an uptime of more than 99.99% over a month.
The above shows a graph of uptime for SiteGround, with a downtime of 9 minutes in a month which is also a great record.
You'll probably know that many times, the uptime is outside of the control of the company and usually has to do with an extraordinary circumstance that is beyond the control of the web hosting company.
In these circumstances, what separates the men from the boys is how quickly the web host can switch to their secondary and backup infrastructures.
Clearly, both InMotion and SiteGround do an excellent job of this.
Performance: Who gets the fastest load times?
Next up on our SiteGround vs InMotion hosting comparison: performance.
One of the next things which are critical to your website is how it performs when users are accessing it (particularly under load). Websites should load with lightning-fast speeds.
When a website takes more than 3 seconds to load, you will start losing visitors.
Your site must feel snappy and fast. This is quite a subtle thing.
If your site feels snappy, your visitors will be happy to come back. If your site feels clunky and slow, your visitors will psychologically get turned off by your site.
You WILL lose business if your site is not fast.
Now both of these companies are known to perform excellently with websites hosted on them. Both offer free SSD drives as part of the default plan, which is particularly important if you plan to use local file caching to improve the performance of your site.
This is because SSD disk drives are much faster when it comes to retrieving information (up to 20x faster than regular drives).
Another notable good thing about both of these web hosting providers is their policies of not putting too many websites on the same server. In reality, other hosting companies can keep their pricing cheap, because they overwhelm their accounts with sites. The consequence of this is that ALL websites suffer.
Not on either of these! Their servers will never be pushed to the extent that they will not perform well.
Our speed tests
For our tests, we wanted to perform our own group of tests rather than rely on the testing of any other 3rd party available online. There is nothing quite as good as running your own tests.
The testing environment - core WordPress + core Joomla installations with default content on shared hosting plans.
To run the test, we created a core installation of WordPress (4.6) and Joomla (3.6.2) on both InMotion and SiteGround's servers. We then performed tests using the main speed testing services available, namely GTMetrix and Pingdom Tools.
This is not a scientific test where we try to eliminate all possible fluctuations. We wanted the opposite of that, we wanted to perform a real-world test, under real-world circumstances.
Our tests have not been tweaked or re-touched. They are pure real-world testing results, so you can compare and reach your own conclusions.
(Unfortunately, we have discovered that GTMetrix only keeps these reports are for 30 days, so we have taken down the links to them, yet our conclusions and data still hold).
Check out our full SiteGround vs InMotion performance tests.
WordPress Hosting Tests on Amsterdam SiteGround server testing using GTMetrix, Vancouver, Canada
https://gtmetrix.com/reports/joomlawire.com/PC6bQZSE : 1.6s
https://gtmetrix.com/reports/joomlawire.com/1q6mkAlZ : 1.3s
https://gtmetrix.com/reports/joomlawire.com/pUMJ9vwd : 1.6s
https://gtmetrix.com/reports/joomlawire.com/rVQ2ejeU : 1.5s
https://gtmetrix.com/reports/joomlawire.com/bVeEzBzn : 1.6
Average Performance: 1.5s - we can see that default WordPress hosting is solid and pretty fast when loading on these servers. One should note that there is quite some distance between Vancouver and Amsterdam so an average of 1.5 seconds is pretty good.
J! Tests on Amsterdam SiteGround server testing using GTMetrix, Vancouver, Canada
https://gtmetrix.com/reports/www.joomlawire.com/peAH7bNU : 1.3s
https://gtmetrix.com/reports/www.joomlawire.com/xrCLuwLY : 1.3s
https://gtmetrix.com/reports/www.joomlawire.com/vCpXchuF : 1.3s
https://gtmetrix.com/reports/www.joomlawire.com/ow5xxQxf : 1.3s
https://gtmetrix.com/reports/www.joomlawire.com/j4uXR0n2 : 1.2s
Average Performance: 1.3s - Joomla seems to perform a bit faster than WordPress out of the box. It seems like there is less load on an empty Joomla installation and it is lightning fast even though the testing client and the shared hosting server location are significantly far away from each other.
The Waterfall graph below shows us Joomla has a great initial response time of 472ms!
WP Tests on Amsterdam SiteGround server testing using Pingdom Tools, Stockholm, Sweden
https://tools.pingdom.com/#!/bSdlKn/https://joomlawire.com/WPSpeedTest/ : 1.29s
https://tools.pingdom.com/#!/dZ1GRd/https://joomlawire.com/WPSpeedTest/ : 1.69s
https://tools.pingdom.com/#!/UF5au/https://joomlawire.com/WPSpeedTest/ : 1.37s
https://tools.pingdom.com/#!/dkuVaf/https://joomlawire.com/WPSpeedTest/ : 1.34s
https://tools.pingdom.com/#!/bDor3n/https://joomlawire.com/WPSpeedTest/ : 1.37s
Average performance: 1.41s - As we can see, with the testing server being closer to the test location, the loading of the WordPress website is slightly better. However, the actual hit is coming from the core software as opposed to the location of the server.
J! Tests on Amsterdam SiteGround server testing using Pingdom Tools, Stockholm, Sweden
https://tools.pingdom.com/#!/dWESEj/https://joomlawire.com/speedtest : 680ms
https://tools.pingdom.com/#!/dWob1y/https://joomlawire.com/speedtest : 2.06s
https://tools.pingdom.com/#!/dDw8y/https://joomlawire.com/speedtest : 457ms
https://tools.pingdom.com/#!/bhJ1nE/https://joomlawire.com/speedtest : 452ms
https://tools.pingdom.com/#!/cznbWw/https://joomlawire.com/speedtest : 637ms
Average performance: 0.857s - As expected, Joomla performs lightning-fast when the server and testing location are close to each other. Note that since we are using a real-world situation, we see a significant fluctuation of 2.06 seconds.
This is probably because we are using a shared hosting server and this might have come under a bit of load during that specific test.
But again, we see a lightning-fast initial response time for Joomla.
WP Tests installed on West Cost InMotion hosting servers using GTMetrix, Vancouver, Canada
https://gtmetrix.com/reports/dart-creations.com/abzV8Jst : 0.8s
https://gtmetrix.com/reports/dart-creations.com/bWKq5C3F : 0.9s
https://gtmetrix.com/reports/dart-creations.com/Mpzzp1GC : 0.9s
https://gtmetrix.com/reports/dart-creations.com/P1NOB7Kb : 0.8s
https://gtmetrix.com/reports/dart-creations.com/zH4TUQZc : 1.2s
Average Performance: 0.92s - we can instantly see that WordPress hosting can perform much faster on InMotion shared hosting servers. The fact that we are using a West Coast server, which is closer to the Vancouver testing location of GTMetrix clearly makes a difference.
Comparing InMotion vs SiteGround we can see that there is an improvement of a significant 200ms in the initial response times. That's quite a significant number.
WP Tests installed on West Cost InMotion hosting servers using Pingdom Tools, Stockholm, Sweden
https://tools.pingdom.com/#!/dE00uU/https://dart-creations.com/wordpress/ : 1.97s
https://tools.pingdom.com/#!/c7b3Th/https://dart-creations.com/wordpress/ : 1.78s
https://tools.pingdom.com/#!/cJqfmE/https://dart-creations.com/wordpress/ : 1.90s
https://tools.pingdom.com/#!/9N7VS/https://dart-creations.com/wordpress/ : 1.83s
https://tools.pingdom.com/#!/9N7VS/https://dart-creations.com/wordpress/ : 1.8s
Average Performance: 1.85s - clearly we can see the effect that the Max Speed Zones have on the loading time of the website. Since in the GTMetrix tests, we can see that when the testing server is closer, the website performs much faster.
J! Tests installed on West Cost InMotion hosting server testing using GTMetrix, Vancouver, Canada
https://gtmetrix.com/reports/www.dart-creations.com/myH6duOP : 0.7s
https://gtmetrix.com/reports/www.dart-creations.com/Z1RGgZD8 : 0.7s
https://gtmetrix.com/reports/www.dart-creations.com/oGelCXy2 : 0.6s
https://gtmetrix.com/reports/www.dart-creations.com/eifRpj99 : 0.7s
https://gtmetrix.com/reports/www.dart-creations.com/iUqRsQIQ : 0.6s
Average performance: 0.66s - Once again we can see two things. Joomla is faster than WordPress natively. Max Speed Zone makes a huge difference in loading times and clearly, InMotion hosting is a fantastically performing and very fast hosting service.
J! Tests installed on West Cost InMotion hosting server testing using Pingdom, Stockholm, Sweden
https://tools.pingdom.com/#!/bIPNkY/https://www.collectiveray.com/joomlaspeedtest/ : 1.46s
https://tools.pingdom.com/#!/rc3vX/https://www.collectiveray.com/joomlaspeedtest/ : 1.39s
https://tools.pingdom.com/#!/hakPP/https://www.collectiveray.com/joomlaspeedtest/ : 1.38s
https://tools.pingdom.com/#!/clAxup/https://www.collectiveray.com/joomlaspeedtest/ : 1.38s
https://tools.pingdom.com/#!/WuMmd/https://www.collectiveray.com/joomlaspeedtest/ : 1.56s
Average performance: 1.44 seconds - Once again, we can see how a clear difference MaxSpeedZone makes on the load time of a website. Given the fact that Stockholm is a bit far away from our server located in the US West Coast, we can see the impact this has on the loading times.
However, if you look at the Waterfall graph below, you can see that the delayed times come from the actual round trip. The server is still lightning fast.
*Phew* - that was quite a task. But if we really want to test SiteGround vs InMotion in terms of performance, this had to be done.
Analysis of tests
It is quite clear from the results that both hosting providers have a great infrastructure.
We can see that in terms of actual performance InMotion servers outperform SiteGround's. This can be seen from the initial response time of the various tests we ran.
We can also see that the location of the server and the testing location also has a significant role in the loading of the site. The closer your website server is to the actual location of the website visitor, the faster the website's content will load.
Although in terms of performance we believe InMotion hosting is faster, you might want to perform your own tests and see what would work best for the visitors of your website, especially considering the location of the servers available. If you're opting for SiteGround, go for the higher tier hosting plans, which should eliminate some of this performance impact.
Remember, the closer your website visitors are to the server where your website is hosted, the better. If you are a mainly US company, go for a US-based server. If you are a European based company, we would suggest you go for a Europe based server.
When all is well and good, customer support response times and knowledge of agents doesn't make a difference. However, in those few days when something is wrong with your website, a good customer support experience can be the difference between a great experience or a very frustrating situation.
So next up, on our SiteGround vs InMotion comparison, we'll look at how these two companies perform when it comes to customer support services.
SiteGround: responsive and technical
SiteGround offers customer support response times that are one of the best we have ever experienced. Waiting time is so low, that you can say it is almost zero.
You will surely get a response within a few seconds of trying their customer chat. They have various channels to get in touch, you have the option to get customer support via email, chat and opening support tickets via their portal.
This is first-line support, so if your problem is a complex one, you might not solve the issue immediately. You will then have to escalate to 2nd line support, where response time is a bit longer.
Typically, you'll get a response time (in my experience) within 15 minutes to an hour of creating a ticket with customer service.
This doesn't mean you will have a resolution because sometimes the issues take a few back and forth responses.
One thing which is quite nice about this support team is the ability to ask for Technical Services and Advanced Technical services. These include things like the website being down, mail or domain assistance, WordPress or Joomla assistance, Password changes, etc.
Advanced Technical services including the website response time being slow, creating website backups and performing of restores, transfer of websites and others.
Overall, the levels of help and customer support at SiteGround are great. There have not been many times where I was not satisfied with the response times I got, although they tend to pitch upgrades quite often.
For example, ROOT access is not available with their Cloud plans, and they will pitch you a dedicated server any chance they get. It's a bit annoying to get pitched for an upgrade, for something which should be a given.
Availability is 24/7 and based out of their Bulgaria offices.
InMotion hosting: US-based and fast resolutions
InMotion's customer support is based out of its US offices. They are also 24/7 and can be accessed via various channels. We typically get in touch with them via chat and we've experienced different response times, typically less than 5 minutes.
Recently, the InMotion Customer Support center has been rebuilt from scratch, for improved performance, better searching capabilities and stability.
We've also spoken to some of the management, and for the last few months, they have been investing heavily in their support center, to provide even better customer support than usual and shorter than ever waiting times.
At CollectiveRay, we frequently get in touch with the customer support team for quite advanced questions. We've never been let down, felt disappointed or kept waiting for long by InMotion's customer support.
However, when you are connected to a support agent, they know what they're doing. Even if it is the case that they need to escalate to 2nd line support, they will not disconnect without giving you a resolution.
They will ask you to wait a few minutes and in the meantime, they get in touch with their 2nd line technical support agents. Rather than having to open a new ticket and wait for a resolution, you will get a response time (even a technical one) there and then.
This is quite attractive about InMotion. Once you're on the call, you know that before you get disconnected, you will have an answer to your query.
When it comes to SiteGround vs InMotion's technical support, both companies have excellent support. We have always had an overall great experience working with both companies.
Let's now have a look at any specific features SiteGround vs InMotion have when compared to each other.
SiteGround - where are they better?
We've been saying for quite a while that SiteGround has cutting edge technology and offer some things which InMotion hosting doesn't. So let's get down to it and discuss what these are. Otherwise, how can we say it's an InMotion hosting vs SiteGround review if we don't discuss the strengths of each.
1. WordPress and Joomla Core AutoUpdates
As you might know, one of the most common ways that a website gets hacked is through known security vulnerabilities, for which there is a patch but which hasn't been applied. This is not because people want their site to get hacked, but sometimes we are just too busy to remember or keep up to date with the latest CMS update.
SiteGround knows all of this and has thus developed a system where when enabled, as soon as WordPress or Joomla core update is available, it is automatically installed on your site.
This is a great feature which we implement on all of our sites - it's really worth it.
2. Security + Let's Encrypt
SiteGround is proactive when it comes to newer technologies but they're also very proactive when it comes to security. One of the things we like about SiteGround is how they use their technology to make sure that unmitigated hack attacks are stopped by custom rules on their firewalls.
When there is a risk that is actively being exploited, they apply new rules to reduce the risk.
They've also been one of the first companies to embrace and implement free SSL certificates through Let's Encrypt - this is a group of companies who are striving to ensure that HTTPS is implemented across as many websites as possible, making the whole web implicitly more secure.
3. WordPress + Joomla custom tools for faster and better maintenance
This company uses technology and pushes it to create advanced solutions for their customers.
They have developed their own technologies for making websites fast, including, SuperCacher, custom caching modules for Joomla and WordPress hosting, WP and Joomla admin toolkits, GIT repositories and staging sites for the testing of any updates before applying them to live sites.
Besides this, they are quick to embrace newer technologies like HTTP/2, Nginx, HHVM, and PHP7. Rather than taking months to deploy these cutting-edge solutions, these are deployed within weeks, so that people who like to be at the absolute forefront of technology can do so.
4. Staging Sites
Staging is one of those gems from SiteGround which makes life so much easier when you are testing things out and want to make sure things work well before trying them out on your site. As you are probably aware, updating plugins, installing new stuff, changing a theme, can result in unexpected results sometimes.
Updating your site is necessary though, otherwise, you leave your site open to hack attacks. So how do you test what will happen on your live site? This is where the concept of staging can help.
A staging site is a true copy of your existing site. Not a development copy you created ages ago, which may or may not be up to date. A staging site should be a replica of your website's current state.
Wite SiteGround Staging, you can create a copy of your live website so that you can test out things on your "Test" website, or staging server - before you apply the changes on your live website. This ensures that if there are any issues with the new function or change you are testing, you can make sure this is ironed out before applying it on your live server.
InMotion Hosting - where do they have the edge?
InMotion hosting has also got several advantages as compared to SiteGround.
1. Fast servers + MaxSpeedZone
We've seen from the tests above that InMotion hosting seems to be quite faster than that of SiteGround. For us, this alone is the clincher. When you're chasing the absolute minimum page load times, you'll count every millisecond.
InMotion hosting servers are fast. Period.
2. Affordable VPS hosting
Server virtualization is very important when it comes to growing a website and this is where this host shines when compared to its rival. This is a concept of partitioning a single physical server to appear as multiple servers, with the actual hardware running hypervisor, which manages virtual machines. Read more about how a VPS works on Wikipedia.
With prices starting at $29.99/mo, the InMotion hosting VPS solutions are extremely affordable. If you are a freelancer or a small digital agency, this is a very attractive package which you can use to host your clients' websites. Click here to see our specific InMotion VPS review.
Their machines are highly specced and fast, with good amounts of RAM, starting at 4GB burstable RAM with 60GB of storage, much more than the cheapest Cloud Hosting solution offered by SiteGround.
There is also NO CPU lockdown and you also get ROOT access, something which cloud servers provided by SiteGround do not offer.
This means that your site doesn't get constrained by a lack of raw CPU power. Again, this is the reason why we've seen such good speeds on their platform.
3. Up to $250 in free advertising credit + Free domain
Everybody loves a freebie. Who wouldn't? A free domain is great and we love that because if you are just starting out, you can just go for a casual domain. More than that, however, is the $250 you get in free advertising credit for use with any Business package or above.
4. Let's Encrypt
Recently, InMotion hosting has also implemented Let's Encrypt functionality on their services. Free SSL certificates are now implemented and available very nicely via AutoSSL providers. As soon as the certificate is about to expire, it is automatically renewed. We've implemented this on several of our sites and have found it to be very reliable.
You can also see below what a difference there is between InMotion hosting and other leading web hosting providers. You can see comparisons with BlueHost, GoDaddy, HostGator and Arvixe, most of whom offer shared hosting as their strong point.
Let's start with a little bit of a premise. You are looking at two leading web hosting providers. We are not looking at cheap web host services here. So you won't see much of a real difference when it comes to SiteGround vs InMotion hosting prices.
Update 2019: SiteGround has drastically increased their renewal prices and quite a lot of users have been complaining about this and have been looking for alternative hosts. Even our plan went up by a significant amount, such that we decided to scale it back.
So buyer beware, either go for multi-year deals or be prepared for a significant bump when the renewal comes. Always get a quote of what it will cost you in subsequent years.
But - you get what you pay for. Premium service demands premium pricing. But even at premium pricing, you'll find that neither of the services we are comparing comes close to managed services such as Kinsta or WP Engine.
If you are looking for the cheapest hosting services - you might as well go elsewhere. However, given all of the premium services being offered by both companies, you are getting a fantastic deal out of both companies.
They also both provide such features as unlimited space, bandwidth, domains, data backups, security, email accounts, CPanel, SSD drives, etc.
From mid-summer 2019, SiteGround is moving away from CPanel due to a stratospheric increase in the price of the license of this software. So far, InMotion hosting has not announced any intent to move away, but we will keep you updated if we get any new information about this.
In reality, for shared hosting, whether you use CPanel or not is a question of preference.
InMotion Hosting Pricing
InMotion hosting just like us, have the mantra, "You get what you pay for". So with that in mind, you may find that they are also not the cheapest host around. It's not who they want to be.
Now - you're actually in luck because CollectiveRay has partnered up with InMotion hosting to give you an exclusive offer of 47% OFF regular prices. (even higher discounts on VPS).
If you apply for an account through CollectiveRay, your pricing for launch will $4.19/mo instead of the regular price of $7.99/mo. For the Power package which is the recommended package for shared hosting you'll be paying $5.39/mo instead of the regular $9.99/month and for the PRO package, it's $8.99/mo instead of the regular $15.99/month.
We like to think that this a great bargain, for a great hosting package. At least that's what the many users who have already taken advantage of this offer tell us.
If you want to top-notch speeds on your site, we'd recommend going for a VPS - our site is hosted on an InMotion hosting VPS. You'll be able to take advantage of the same offer, with an even better discount of up to 51% OFF. You can get your VPS at $29.99/mo instead of the regular $44.99/mo.
Now that we've been with this company for more than 4 years, we can truly be a good testimonial of their service. But, what do other people say about the service?
The below is a 5-star rating by none other than Syed Balkhi of influential site WPBeginner. Does it get any better than that?
Here's another review from HostingManual, where they get a 4.5-star rating out of 5. This is a website that runs hundreds of reviews, so they can compare good companies to bad ones.
As for the crowd-sourcing reviews site G2Crowd, they get a 4 out of 5-star rating and the Leader Award for the summer of 2019 as can be seen below.
With typical offers, prices start at €3.95/month for the first year, which is 50% off the regular price of €7.95/month. We always recommend that you go for the GoGeek plans, which are the servers that have got all of the juicy, boosted hardware, that has been pimped. These are €11.95/month for the first year which is also 50% off the regular price for subsequent years.
Unfortunately, we don't have a discount with SiteGround - we like to think that they are already a good deal.
It may not be the cheapest service, but rest assured that you will see a significant improvement between the Startup and GoGeek plans. As your site grows in traffic you can always scale up to their Cloud Hosting or Dedicated servers. Transfers between all of these are completely free.
Just like they've given InMotion hosting a good rating, WP Beginner also gave SiteGround a good rating of 5 stars out of 5, because like we said, both of these companies are at the top of their game.
And here are what 73 people on G2Crowd think, for an average rating of 4 out 5 stars.
Other features available
Our final section of this SiteGround vs InMotion hosting showdown will discuss additional features of these two hosting providers.
There are other features that are available with WordPress websites, but we tried to focus mostly on the differences here.
Both InMotion and SiteGround are powered mainly by CPanel. SiteGround is now shifting away from this to their own custom UI. Both SiteGround and InMotion hosting have backup and restore mechanisms in place, full email feature sets, allow setting up of multiple MySQL databases and subdomains, raw access to logs, SSL/TLS managers, DNS and MX management and all the standard functions you would expect.
The two companies use "unlimited" pretty often in their sales pitches, such as unlimited disk space.
However, there are always actual limits, such as on the number of backups you can store, the number of files you can have in your account, the amount of bandwidth you are allowed to use. For example, with SiteGround we've hit inode limits and size limits many times because we run multiple sites on their servers.
The truth is that online companies need to ensure that all users have a fair share of resources so you'll find some realistic limits in place. In all likelihood though, you're not likely to hit any of these limits. Unless you're a power user. And then most times you still won't.
If you do not do want to use a CMS, both of these hosts offer a website builder. InMotion hosting offers BoldGrid website builder preinstalled on every plan, while SiteGround provides this through Weebly.
You also get access to Cloudflare CDN with both services, for even better performance.
Conclusion: Who should get your money?
Time to wrap up our SiteGround vs InMotion web hosting providers showdown.
Really and truly, both companies have got a good thing going on. We've worked with both and found it to be a pleasant experience to work with both of them. Yet, so far, we feel that InMotion hosting has got that slight edge. We can't help feel that SiteGround is growing too fast and what once felt like special attention, no longer feels the same.
It feels that like the bigger companies, for SiteGround you are now a number rather than a customer.
InMotion Hosting, as we have seen still, has the edge in terms of performance and that is one of the main things for us.
We've tuned our setup with MariaDB instead of standard MySQL, together with OpCode caching, PHP 7.3 and plenty of other optimizations that we aren't able to get on SiteGround. We have a TTFB (Time to First Byte) which is consistently less than 0.5seconds, even under heavy load. Infact, our site loads lightning-fast, less than 2 seconds on most pages.
Want to go with SiteGround? We won't stop you - you are not making the worst of choices. However, if we had to choose which company to put our site online, we would go for InMotion (this site is hosted with them). Even though they might not seem as cutting edge as SiteGround, things just work. And they work fast.
That's why when going for an InMotion vs SiteGround choice, we'd take InMotion.
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